Sunday 1 November 2015

****ANS_OF_QUE

What is BitLocker ?

What is BitLocker?

                                        BitLocker lets you encrypt the hard drive(s) on your Windows 7 and Vista Enterprise, Windows 7 and Vista Ultimate or Windows Server 2008 and R2.  BitLocker will not encrypt hard drives for Windows XP, Windows 2000 or Windows 2003.  Only Windows 7, Vista and Server 2008 include BitLocker.  BitLocker drives can be encrypted with 128 bit or 256 bit encryption, this is plenty strong to protect your data in the event the computer is lost or stolen.  BitLocker protects your hard drive from offline attack.  This is the type of attack where a malicious user will take the hard drive from your mobile machine and connect it to another machine so they can harvest your data.  BitLocker also protects your data if a malicious user boots from an alternate Operating System.  With either attack method, BitLocker encrypts the hard drive so that when someone has physical access to the drive, the drive is unreadable.  Now if you are a network admin and you need to harvest data from a hard drive when a machine fails, our tools include the functionality to prompt the admin for the recovery key so the hard drive can be accessed.  We've done a good job at ensuring the data does not end up in the wrong hands, while making it easy for authorized users to access the data in the event of a failure.


What is the prefetch folder?


Each time you turn on your computer, Windows keeps track of the way your computer starts and which
programs you commonly open. Windows saves this information as a number of small files in the prefetch folder. 
The next time you turn on your computer, Windows refers to these files to help speed the start process.
The prefetch folder is a subfolder of the Windows system folder. The prefetch folder is self-maintaining, and 
there's no need to delete it or empty its contents. If you empty the folder, Windows and your programs will 
take longer to open the next time you turn on your computer
.

Microsoft Office 365

                             
                Microsoft Office 365 (often referred to asMicrosoft 365 or Office 365) is a Web-based version of Microsoft's Office suite of enterprise-grade productivity applications. Office 365 is delivered to users through the cloud and includes Exchange Online for email, SharePoint Online for collaboration, Lync Online for unified communications, and a suite of Office Web Apps, Web-based versions of the traditional Microsoft Office suite of applications.
Office 365 was announced in October, 2010 but the product was not made widely available until June, 2011. This product was designed to replace the Microsoft Business Productivity Online Suite for corporate users, however the Office 365 release offered numerous plans to suit the needs of home and business users. Office 365 users have the option of accessing the applications in Microsoft Office 2010 Professional via a monthly subscription.

IP Address Range 

***** INTERVIEW QUESTIONS FOR L1 AND L2 SUPPORT

   INTERVIEW QUESTIONS FOR L1 AND L2 SUPPORT




1.       Types of hard disk. Difference between them

2.       Full form of FAT and NTFS, difference between them

3.       Types of processor

4.       What the versions of Windows OS

5.       What is the max. RAM capacity of Windows7 and XP

6.       Full form of RAM and ROM and what is the difference between                    them

7.       Types of RAM

8.       Steps of Antivirus updation

9.       What is VPN and what is the usage of it


10.   Concepts of  : -  ANSWER:- Visit This link     http://bitlocker1.blogspot.in/ 
                                  
a.       Bitlocker                                        
b.      Office 365
c.       Direct access
d.      IP address and its range
e.      .ost and .pst
f.        Static and dynamic IP address
g.       DHCP, DNS, Active Directory
h.      BIOS
i.        CMOS
j.        SMP
k.       VGA card

11.   What is blue screen error and how to resolve it

12.   How to resolve if one is unable to access internet

13.   If you are given a new laptop to allocate it to an employee, what              are the basic software that needs to be configured

14.   MS Outlook configuration – steps

15.   Printer configuration

16.   Network printer configuration

17.   Technical difference between Windows 7 and Windows XP

18.   Steps to resolve an issue, when display of a desktop is not working

19.   How to get back up from Outlook?

20.   IPv6 and IPV4?

21.   Basic knowledge on ticketing tool.

22.   Which is the latest Operating System?

23.   Protocol used for sending and receiving mails?  

24.   What is a port number?

25.   Explain cookies?

26.   How to boot computer in safe mode?

27.   USB port Vs Firewire port?

28.   How to install printer in XP?

29.   Example of NOS and SOS?

30.   Enhancements in windows 2003 from windows 2000?

31.   Enhancements in windows 2003 from Windows NT?

32.   Types of firewall?

33.   OSI Layers?

34.   How to enable firewall in windows XP?

35.   How to disable firewall in windows XP?

36.   Explain ping comment?

37.   Types of printer?

38.   Where is HOSTS files locater?

39.   Explain APIPA, IP Address, and Subnet Mask?

40.   How to remove virus from computer?

41.   How to make computer run fast?

42.   What is attrib comment, edit comment?

43.   How to format the hard disk using comment line utilities?

44.   Types of backup in windows?

45.   How many bits in MAC address?

46.   What is BSOD and how to overcome it?

47.   Difference between preferred DNS and Alternate DNS server?

48.   Transmission speed of T1 carrier?

49.   What is the difference between windows XP and windows 7?


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